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BEST PRACTICE GROUPS

As part of our commitment to supporting conveyancers we hold regular Best Practice Groups (BPG) in various locations. All full members are welcome to attend BPGs. If you are interesting in attending, please contact Dani on dani@aicvic.com.au for further details or contact the facilitator directly.

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Security Materials to Assist PEXA Members

ARNECC has recently made changes to the Model Operating Requirement (MOR) and the Model Participation Rules (MPR). You’ll notice that changes to both came into effect on Monday 12 April 2021.

These changes include newly introduced obligations related to cyber-security.

To assist you with navigating these updates, PEXA’s Chief Information Security Officer, David Willett, has gathered a range of content covering vital topics to support you and your firm.

Read more here.

Let’s Close the Super Gap

It’s 2021 and Australia’s gender pay gap is stuck at around 15 per cent; despite laws promoting better gender equality and evolving attitudes, women are still often paid less than men.

The super gap is even greater than the pay gap. According to Industry Super Australia, on average, women retire with around half as much super as men.

In light of the theme for this year’s International Women’s Day (8 March 2021) being ‘Choose to Challenge’, it is timely to examine the super gap and challenge the factors that contribute to this inequity. Read more

Owner Builders in Lockdown

Lockdown has seen many property owners take advantage of the stay at home rule.  Some property owners have chosen to undertake well overdue repairs to their homes.  Some have gone all out and undertaken major works on their homes.

Unfortunately, we know that some owners have been struggling financially and are not sitting in a good position with their mortgagees.

As conveyancers we need to know what works if any have been undertaken on the property before completing and releasing the Vendor Section 32 Statement to the client for review and certainly before it is released to the agent.

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Conveyancing Tips: 5 Search Platform Tools to Improve Client Experience

One of the best things you can do for your business is to focus on client experience. Studies have shown there is a very strong relationship between a client’s positive experience and their willingness to repeat spend.

Businesses that offer a high level of customer satisfaction will reap the benefits in terms of revenue, reputation, and referrals.

In this article, we discuss 5 tools that your Conveyancing business can use, through their search platform, to ensure every client experience is a good one.

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Unlock the Power of Automation via APIs For Your Business

If you’ve used Facebook PayPal, or Uber, chances are you’ve experienced Application Programming Interface (APIs) without even knowing. Opening a traffic report and having real-time information available about the fastest route to take is an example of how APIs have impacted not only businesses but our personal lives for the better. APIs add value, improve the overall customer experience – and they can even uncover new revenue streams. Read more