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BEST PRACTICE GROUPS

As part of our commitment to supporting conveyancers we hold regular Best Practice Groups (BPG) in various locations. All full members are welcome to attend BPGs. If you are interesting in attending, please contact Dani on dani@aicvic.com.au for further details or contact the facilitator directly.

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Let’s Close the Super Gap

It’s 2021 and Australia’s gender pay gap is stuck at around 15 per cent; despite laws promoting better gender equality and evolving attitudes, women are still often paid less than men.

The super gap is even greater than the pay gap. According to Industry Super Australia, on average, women retire with around half as much super as men.

In light of the theme for this year’s International Women’s Day (8 March 2021) being ‘Choose to Challenge’, it is timely to examine the super gap and challenge the factors that contribute to this inequity. Read more

Owner Builders in Lockdown

Lockdown has seen many property owners take advantage of the stay at home rule.  Some property owners have chosen to undertake well overdue repairs to their homes.  Some have gone all out and undertaken major works on their homes.

Unfortunately, we know that some owners have been struggling financially and are not sitting in a good position with their mortgagees.

As conveyancers we need to know what works if any have been undertaken on the property before completing and releasing the Vendor Section 32 Statement to the client for review and certainly before it is released to the agent.

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Conveyancing Tips: 5 Search Platform Tools to Improve Client Experience

One of the best things you can do for your business is to focus on client experience. Studies have shown there is a very strong relationship between a client’s positive experience and their willingness to repeat spend.

Businesses that offer a high level of customer satisfaction will reap the benefits in terms of revenue, reputation, and referrals.

In this article, we discuss 5 tools that your Conveyancing business can use, through their search platform, to ensure every client experience is a good one.

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Unlock the Power of Automation via APIs For Your Business

If you’ve used Facebook PayPal, or Uber, chances are you’ve experienced Application Programming Interface (APIs) without even knowing. Opening a traffic report and having real-time information available about the fastest route to take is an example of how APIs have impacted not only businesses but our personal lives for the better. APIs add value, improve the overall customer experience – and they can even uncover new revenue streams. Read more

A Message from AIC Vic President – Joan Lentini

What an extraordinary start to the 2020 leap year with so many tragic events around the world. We have entered the year with bushfires smoke and pollution and thousands of hectares destroyed and now coronavirus which continues to impact the economy and our daily lives. It is hard not to feel overwhelmed by these events, but it is important that each one of us remains calm and focused on the positives.

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